Reputation Management & Crisis Communications
Denterlein advises C-suite executives preparing for or responding to adverse events. Focused on protecting an organization’s reputation, Denterlein helps executives balance transparency and accountability. Deeply familiar with even the most complex of circumstances, we formulate strategies that balance the needs of diverse stakeholders, shifting the public narrative to re-establish trust.
Denterlein also provides high-level counsel to companies and organizations under investigation by the FBI, DEA, SEC, FTC, EPA, advising leadership on reputational risk associated with issues and decisions in close collaboration with the legal team. Additional experience includes:
- Cyber-security or data breach
- Leadership changes
- Regulatory issues
- Labor relations
- HR-related issues
- Medical errors
- Workplace violence
Crisis communications response
Denterlein provides clients with 24/7 counsel and support, including social media monitoring. With speed of the essence in most crisis situations, we have the capacity to quickly understand and communicate complex issues in highly targeted and understandable ways.
Crisis communications planning and training
Planning ahead for a crisis event ensures that an organization’s credibility and competitive advantage remain unscathed in even the most challenging situations. Through Denterlein’s process of discovery, strategic direction and training, we can provide your team with a crisis playbook, as well as the training necessary to execute responses that compliment and support your business objectives.
We work with attorneys to build a public case for their client or protect a company’s reputation in the event of a crisis. We regularly work under attorney-client privilege, complementing the legal approach and messages that preserve credibility in the court of public opinion, without jeopardizing key legal rights.